- Reader Mac
's X-Box 360 was out of warranty when it broke, so he decided to buy a new one thinking he could just transfer his old hard drive to the new X-Box.
Sadly, no matter what he tries he can't get his content to work properly on the new machine. He called Microsoft to see if they could help him out (after all they do this sort of transfer all the time for people whose boxes are replaced under warranty), but Microsoft's only answer was "buy all your content a second time."
Hi guys, not sure if you're interested in putting this sort of thing on your site anymore, but I've had my own problems with Microsoft, the 360 and their support.
In a sentence, I called their support after replacing my busted 360, and their response to my question as to why I can't access most of my content either online or offline from my old hard drive anymore was "Can't help you, sorry. Buy all of the content a second time."
Now here's the long version: I was kindly greeted by Alex, the automated system guy (I've never seen any company give theirs a name), then transferred over to a man who I believe went by the name "Jeeves" (at least that's what it sounded like to me through the accent).
After a bit of friendly banter and him asking me for a whole bunch of different information,...