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Sony PSN Japan Update, Publishing Partners Letter Detailed

1350°
171w ago - Update: PSN is now back online in Japan, and Kaz Harai has made available a [Register or Login to view links] statement with all the related details.

Following news that PSN internal testing is currently underway, today the official [Register or Login to view links] site has issued an update regarding the PlayStation Network outage alongside details from the official letter Sony sent out to their publishing partners.

To quote, roughly translated: "PlayStation Network” and “Qriocity” and continued failure, I am sorry indeed. As we told the other day with the latest information in regard to future service restart, will be conducted in stages on a regional basis to ensure the safety of our customers.

We are preparing to be able to resume service as soon as possible in Japan, and is now doing the verification stage for ensuring the safety and security, providing more advanced. Server to complete the relocation of more secure facilities, further strengthening the encryption, firewalls and expansion of new customers with peace of mind again on “PlayStation Network” and “Qriocity”...
 

Sony Issues Letter to BBC's Watchdog on PS3 Failure Report

650°
257w ago - Update: The BBC has aired the show (videos below), during which it admitted that a number of the consoles it repaired for consumers have once again broken.

Tonight, the BBC Watchdog program will feature the PS3 and claim that Sony refuses to fix systems which suffer from the Yellow Light of Death (YLOD).

In response, Sony has issued a lengthy letter right back to the BBC as follows:

11th September 2009

Dear XXXX

BBC Watchdog - 17 September 2009









Further to your recent correspondence with our PR agency and parent company, I am writing to respond to your queries in connection with the edition of Watchdog that is scheduled for broadcast on Thursday 17 September 2009.

I should state at the outset that we are, of course, disappointed if a small number of our consumers appear to have experienced problems with their PlayStation 3 units outside the manufacturer's warranty period and we take our customer care obligations very seriously.

It is for this reason that SCEUK operates...
 
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