: The BBC has aired the show (videos below), during which it admitted that a number of the consoles it repaired for consumers have once again broken.
Tonight, the BBC Watchdog program will feature the PS3 and claim that Sony refuses to fix systems which suffer from the Yellow Light of Death (YLOD
In response, Sony has issued a lengthy letter right back to the BBC as follows:
11th September 2009
BBC Watchdog - 17 September 2009
Further to your recent correspondence with our PR agency and parent company, I am writing to respond to your queries in connection with the edition of Watchdog that is scheduled for broadcast on Thursday 17 September 2009.
I should state at the outset that we are, of course, disappointed if a small number of our consumers appear to have experienced problems with their PlayStation 3 units outside the manufacturer's warranty period and we take our customer care obligations very seriously.
It is for this reason that SCEUK operates...