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Sony Offers Free AllClear ID Plus Identity Theft Protection & More

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189w ago - Today Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has announced that they are offering free AllClear ID Plus Identity Theft Protection in the United States (and coming soon to Europe as detailed HERE) through Debix, Inc.

To quote: Last weekend, Sony Computer Entertainment announced that we will provide complimentary enrollment in an identity theft protection program.

Here are the details of this program for PlayStation Network and Qriocity account holders in the United States only. We are working to make similar programs available in other countries/territories where applicable. Information will be posted on local websites/blogs when available.

Sony Computer Entertainment and Sony Network Entertainment International have made arrangements with Debix, Inc., one of the industry's most reputable identity protection firms, to offer AllClear ID Plus at no cost to PlayStation Network and Qriocity account holders for 12 months from the time an account...
 

Sony PlayStation Network Security Update, SOE Now Down

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189w ago - Today Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has made available another PlayStation Network security update to clarify some common PSN concerns, as follows:

On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we'd like to apologize to the many users who were inconvenienced and worried abut this situation.

We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list.

One other point to clarify is from this weekend's press conference. While the passwords that were stored were not "encrypted," they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in [Register or Login to view links] form. For a description of the difference between...
 

Sony's Q&A #2 for PlayStation Network and Qriocity Services

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190w ago - As a follow-up to yesterday's Q&A #1 comes part two from Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold, as follows:

Yesterday, we addressed a number of your questions relating to the malicious intrusion into our network. You can find that FAQ here. As we get closer to restoration of service, here are more answers to your questions, many of which are more gaming related:

Q: Will our download history/friends list/settings be affected by the PSN downtime?
A: No, they will not.

Q: Will trophies that were earned in single-player offline games during the outage be intact when the service resumes?
A: These trophies are intact and will be re-synched when the network is once again operational.

Q: Will my PS+ cloud saves be retrievable?
A: Yes, once PSN is restored.

Q: What if we have a subscription to PS3 MMOs DC Universe Online or Free Realms? Will we get compensation for that?
A: From Sony Online Entertainment: "We apologize for any inconvenience players may have experienced as a result of the recent service interruption....
 

Sony's Q&A #1 for PlayStation Network and Qriocity Services

1350°
190w ago - Sony's Senior Director Patrick Seybold of Corporate Communications & Social Media has made available Q&A #1 for PlayStation Network and Qriocity Services today.

To quote: First off, we want to again thank you for your patience. We know that the PlayStation Network and Qriocity outage has been frustrating for you. We know you are upset, and so we are taking steps to make our services safer and more secure than ever before. We sincerely regret any inconvenience or concern this outage has caused, and rest assured that we're going to get the services back online as quickly as we can.

We received a number of questions and comments yesterday and early today relating to the criminal intrusion into our network. We'd like to address some of the most common questions today.

We are also going to continue to post updates to this blog with any additional information and insight that we can over the next few days.

We are reading your comments. We are listening to your suggestions. Please keep them coming.

Thank you.

Q: Are you working with law enforcement on this matter?
A: Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This...
 

Eufloria Pollinates PSN in June, Ambient RTS Action Evolves

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191w ago - Sony Computer Entertainment America's Product Evaluator Nick Suttner has announced today that Eufloria will be pollinating PSN in June, showcasing the evolution of ambient RTS action!

To quote: Myself and a group of other SCEA folk are busy ramping up our Pub Fund program, helping independent developers to bring their games to PSN without the restraints of a traditional publisher.

There are no specific criteria, outside of selecting games that we think are interesting and that we're dying to play ourselves: Joe Danger, Hoard, Explodemon! and Tales From Space: About a Blob are recent examples that came to fruition with the aid of our program.

We have a RIDICULOUSLY KILLER slate of titles lined up for the future, and we're going to try and do a better job of giving you guys a heads-up about them so that you can share in our excitement, and hopefully help support the developers who are trying to do things a little differently.

And that brings us to [Register or Login to view links], which we're thrilled to announce as our next Pub Fund title! [Register or Login to view links] are hard at work wrapping up a gorgeous new PS3 iteration of their ambient real-time strategy game, scheduled to hit the PlayStation Store in the latter half of June...
 
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