- A new unsealed motion complete with sealed declarations from Microsoft employees suggests that Microsoft knew that the XBox 360 had a disc scratching problem.
Moreover, Microsoft allegedly considered three possibilities to actually fix the issue including: increasing the magnetic field of the disc holder, slowing the speed that the disc rotated and installing small bumpers. But all of these solutions were supposedly rejected due to practicality and cost.
To quote: Most of the declarations in the court case are sealed, but a newly unsealed motion (read it here
) seeking class status quotes from the sealed declarations of Microsoft employees.
The motion says that Microsoft knew that when the Xbox 360 was reoriented with a disc playing inside, the disc could be damaged.
It quotes Hiroo Umeno
, a Microsoft program manager, who said in a declaration, "This is ... information that we as a team, optical disc drive team, knew about. When we first discovered the problem in September or October (2005), when we got a first report of disc movement, we knew this is what's causing the problem."
After the Xbox 360 launch, according to the motion, Microsoft sent a team of engineers to stores across...