283w ago - Command & Conquer 3 developer EA Los Angeles has admitted that it has had a "chronic issue [with product support] for more than four years," and is forming a dedicated support team to try and address the issue.
"I am not as proud of our record in supporting our games after launch. In fact, I'm downright unhappy with that aspect of our business," EALA general manager Mike Verdu wrote on the official C&C site.
The admission stemmed from a long-delayed patch for the PC edition of the C&C3 expansion pack Kane's Wrath. Verdu noted that EALA tends to release a "limited number of patches for our products and in many cases those patches take longer than they should," attributing the issues to "tension between developing new products and supporting our older products."
However, he was clear the the problems "are not a matter of being greedy." In fact, Verdu claimed the time and "seven figure sums" invested in support for past EALA releases, including C&C Generals and the Battle for Middle-earth games, "could have built an entire new product."
The new team will be charged with supporting EALA's RTS efforts post-release along with a goal to " protect and serve" the Command & Conquer games, universe, and...
283w ago - Nestled deep in the comments section of the official PAIN Blog, Producer Travis Williams has been busy responding to the community. There's plenty of back-and-forth banter, but there are also some hidden gems of info which we thought you might be interested in.
PAIN's expansion pack, the Amusement Park, will be available this Summer for "less than $6.99" and a video of it in action will be shown on the official PlayStation Blog at some point tomorrow. A European release will happen simultaneously.
With regards to trophies, this will be included in the expansion pack and won't end there. Travis says that "new trophies for PAIN will come out as long as we continue to add content."
Hopefully this is a common occurrence, with future game expansions for existing titles bringing more trophies. Could this mean more Super Stardust HD trophies are coming at some point in the future? Considering there's no Platinum trophy, we're guessing so.
284w ago - Dark_AleX has released a new Custom Firmware Plug-In that allows users to save/load savestates of their current progress on PSP titles. Dubbed PSPStates, the plug-in is still in the experimental stage and currently is only compatible with Slim units, due to the increased memory usage.
It is advised to disable any other plug-ins while using PSPStates, as well as backup all data on your memory stick in case of data loss. Additionally, the plug-in is written specifically for 4.01 M33. Savestates created likely will not be interoperable with future Custom Firmware releases.
As a final note, it is highly stressed that you do not use the plug-in with a UMD inserted. Use of the ISO driver March33, which can be selected in the XMB by pressing Select, is recommended.
285w ago - The process for developing on the PS3 can be quite arduous... Sony have at last faced the awful truth that we have all known from the outset, that has given us a library of uninspired ports, frame rate issues and uninspired unique IP's: The difficulty in developing for the PS3 has driven away developers.
Sony themselves develop 30% of the consoles titles, leaving the rest to third party developers who had begun developing a year earlier for the Xbox 360. With the ease of working with the 360 and the exorbitant costs associated with the PS3, this left most AAA titles merely being ports rather than taking advantage of the superior hardware buried deep inside.
In a manner very unlike Sony, Shuhei Yoshida, president of Sony Worldwide has come out and admitted to the problem and attempted to address it with the community.
Mr Yoshida said: "Sometimes we struggle to convince them (third-party publishers) to put more resources into the PS3."
He added: "We know there's a lot more that we can do, and with the massive growth of the industry we understand that third party publishers have so many choices, many more than they have resources."
Mr Yoshida told GamesIndustry.biz: "Because the 360 hardware was out earlier, the games were built based on 360 architecture. But...
286w ago - Sony CEO Howard Stringer has expressed the company's desire to turn around the losses of its games and television divisions this year.
Stringer said at a recent shareholder meeting that restoring profitability in its TV and game businesses is now the top priority, after the company posted losses of $3.4 billion in two years in the PlayStation division, and it revealed in May that the Bravia division had losses of $678 million last fiscal year (ending March 31).
Sony, however, forecasts PS3 to sell 10 million units this year, along with nine million PS2s, and expects the games unit to post its first annual profit in three years.
Stringer says the company is striving for innovation. "Three years ago, we were criticized for the lack of innovation. Three days ago, in a UK brand poll, Sony was ranked No.1 this year," he said, referring to a poll we reported on previously.
"But, we are not No.1 in my mind yet," he noted, according to Bloomberg.