- At PlayStation Experience 2008, it was time for Round 3 of GamingIndians vs Atindriya Bose
, Country Manager of Sony Computer Entertainment India.
This time around, he sheds some light on the new 80GB PlayStation 3 set to hit stores in December, the post warranty situation for the PS3, the long-awaited PSN launch, and news of Activision moving its PS2 game manufacturing to India.
To quote: GamingIndians: Can you tell me a bit about Sony's policy towards post-warranty PlayStation 3s?
Atindriya Bose: Currently, we are giving you a new console at 50 per cent discount in case something goes wrong with your console after warranty has expired.
GamingIndians: Won't there be a service facility?
Atindriya Bose: Not on an immediate basis. I think currently we are just touching figures of 20,000 with the PS3. Both the PS3 and PSP have quite complex service requirements, but at the moment, the PSP numbers allow us to go ahead and think about setting up a service centre in India.
The process of changing the Blu-Ray drive is a very complex one and the Blu-Ray drive error is the most common issue we have faced. So right now, offering this replacement is a more cost-effective strategy.
But surely at some point in time, these numbers will grow...