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Sony: PS3 Blu-ray Issues Are Not Firmware-Related


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252w ago - Recently we held a poll here to see how many users experienced issues after updating to PS3 Firmware 3.01, which was released to fix the issues that v3.0 was plagued with.

Most users said they updated to 3.01 fine here, however, elsewhere there are [Register or Login to view links] of v3.01 crippling PS3 consoles- including problems with Blu-ray playback, and in some cases DVD playback issues and audio glitches.

To quote: "Sony has told Eurogamer that a firmware update cannot affect the Blu-ray drive on a PS3. The problem that PS3 owners are reporting following 3.01 is 'not an issue with the firmware'.

Most, if not all, claim to have had no previous problem with their console, but having applied the firmware update discovered Blu-ray films and PS3 games froze and could not continue.

Sony customer services have been telling sufferers that they must send their machine back for repair, which costs £128 if out of one-year warranty, but there's still no real explanation for what's happened."



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Comments 12 Comments - Go to Forum Thread »

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Neo Cyrus's Avatar
#2 - Neo Cyrus - 252w ago
I am really tired of seeing and saying the same thing on all sites that i see some problem similar to this...

ALWAYS update your PS3 firmware via a USB drive. Download the firmware update from the correct region playstation site (check region of your PS3) and place it in a pen drive or whatever other USB storage device you have. Create a new folder on the USB drive called PS3 and then inside that folder create another folder called UPDATE and place your firmware in there. Plug your USB device into your PS3. And select the external memory update option to update.

Do NOT update your PS3 firmware directly from the internet. This is what causes the firmware to get corrupt during download and then it messes up everything. All these problems, most of the time, are due to corrupt firmware downloads. That's all.
Well now you got me paranoid and from now on I'll be updating from a USB stick. I haven't updated to 3.0 or 3.01 yet and I don't plan to considering I don't even need to log into my account for anything. By the time I need to there will probably be newer firmware.

Anyway where did you hear that corrupt downloads are the cause of these firmware issues?

There doesn't seem to be an edit button in this section so I suppose I have no choice but to post again:

As I thought trying to update with a USB stick that is NTFS format didn't work. It has to be FAT32. NTFS is proprietary and I guess Sony would rather choke and die than pay Microsoft for the rights to use it. Either that or Microsoft wouldn't sell Sony the rights to use it. I don't know, but whatever the case I figured I may as well throw that out there for anyone using an NTFS USB stick, but keep in mind formatting it to FAT32 won't allow you to put on files larger than 4GB.

Edit again - It seems it automatically merges the posts, sorry for being a noob.

sharks's Avatar
#1 - sharks - 252w ago
I am really tired of seeing and saying the same thing on all sites that i see some problem similar to this...

ALWAYS update your PS3 firmware via a USB drive. Download the firmware update from the correct region playstation site (check region of your PS3) and place it in a pen drive or whatever other USB storage device you have. Create a new folder on the USB drive called PS3 and then inside that folder create another folder called UPDATE and place your firmware in there. Plug your USB device into your PS3. And select the external memory update option to update.

Do NOT update your PS3 firmware directly from the internet. This is what causes the firmware to get corrupt during download and then it messes up everything. All these problems, most of the time, are due to corrupt firmware downloads. That's all.

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