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Sony PlayStation Network Security Update, SOE Now Down


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196w ago - Today Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has made available another PlayStation Network security update to clarify some common PSN concerns, as follows:

On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we'd like to apologize to the many users who were inconvenienced and worried abut this situation.

We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list.

One other point to clarify is from this weekend's press conference. While the passwords that were stored were not "encrypted," they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in [Register or Login to view links] form. For a description of the difference between encryption and hashing, [Register or Login to view links].

To reiterate a few other security measures for your information: Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking.

When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.

We continue to work with law enforcement and forensic experts to identify the criminals behind the attack. Once again, we apologize for causing users concern over this matter.

Our objective is to increase security so our customers can safely and confidently play games and use our network and media services. We will continue to provide updates as we have them.

Sony has also suspended another of its online gaming systems, following the recent PlayStation Network hack. The company took the Sony Online Entertainment (SOE) service offline as part of its wider investigation into security breaches. Multiplayer games including DC Universe and Facebook-based Fortune League were unavailable as a result.

Sony admitted last week that the personal details of 77m PlayStation users may have been stolen by hackers. The suspension of SOE was announced in brief statement on its website, PlayStation.com.

To quote from the [Register or Login to view links]: We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday), it said.

Last week, Sony said that it did not believe SOE users had been affected by the PlayStation Network hack.

A community relations spokesperson wrote on one of Sony's support forums at the time: We have been conducting a thorough investigation and, to the best of our knowledge, no customer personal information got out to any unauthorized person or persons.

We are continuing that investigation and monitoring the situation carefully; should the situation change, we will - of course - promptly notify you.

Sony Online Entertainment designs and publishes online multiplayer games for the PC, PlayStation 3 and, in the case of Fortune League, Facebook.







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#281 - vesper8 - 195w ago
vesper8's Avatar
haha why do so many people think it wasn't Anonymous? Do you forget that only a few weeks ago Anonymous openly proclaimed that they were going to war with sony?

I'd like to think that of course it was Anonymous.. but they deny it anyway.. as I would expect them to.. The thing some of you are not fully appreciating is that the whole idea behind calling themselves Anonymous is that they're all fully confident that everything they plan and do will be executed in such a way that they'll always remain anonymous..

They are making Sony look like fools and I bet you nothing will ever happen with the stolen data because using that would be way too risky to someone that wishes to remain anonymous and these guys have principles.

Anyway.. most of them I'm sure. They've hit Sony hard enough without too much collateral to the users. At least for those of us that have known that Sony had it coming for the way they've behaved in the last 6 months.. we won't let a month without PSN affect our enjoyment of watching this sweet revenge unfold before us

wtg anon.

#280 - elser1 - 195w ago
elser1's Avatar
this company is run by a bunch of complete and utter funk wits...

#279 - GrandpaHomer - 195w ago
GrandpaHomer's Avatar
Blah blah blah - Sony is apparently endlessly repeating the same PR crap again and again... copy and paste job here.

#278 - B4rtj4h - 195w ago
B4rtj4h's Avatar
LOL... so when i am not a Music member i just get eggs for my money? Nice one Sony... only compensate the people with PSN+ >_>

#277 - elser1 - 195w ago
elser1's Avatar
thanks for the insight barry.. from that i'd say i like the ideals of anonymous and i agree with barry, i doubt it was them.. smells like an inside job to me.. who better to blame than people making public threats against the company..

#276 - barrybarryk - 195w ago
barrybarryk's Avatar
Um yeah but again every time anonymous has stolen personal info (which they have) they have released the info publicly, even the HB Gary files on 'members' of anonymous which HB Gary were trying to sell to the FBI. The only thing anonymous are about is the freedom of information. If anonymous were behind this the info would have been immediately published as well as claiming responsibility and a detailed factual analysis of the security it was behind (just like every other hack they have done), anonymous have never denied a hack before why on earth would they start now?

The person who carried out the hack could easily have put a file there claiming to be anonymous but by not releasing the information publicly clearly they aren't. Anonymous isn't a group or a club, there are no members and no splinter groups, it's an idea or ethical standing depending on your point of view but whomever carried out the hack clearly isn't anonymous.

#275 - Chivafighter - 195w ago
Chivafighter's Avatar
taking over the industry and having us run it, that's a great idea right there bro

#274 - xUb3rn00dlEx - 195w ago
xUb3rn00dlEx's Avatar
Quote Originally Posted by Chivafighter View Post
yea but it puts them in direct blame for the attack, even when they issued the statement that they did not do it.So they say they didn't do it, but leave their name on the servers... i don't think so, they are not stupid.


I understand where you're coming from, but still, Anonymous could say a splinter of their group did it, which does happen often as they'll break into smaller factions if you will with members doing their own things, and they can still claim no responsibility for it. But it also would not put them in direct blame, because they haven't stolen anything. All they attempted was a DDoS attack, which they wanted recognition for. But again, I see where you are coming from.

BTW, when do we start taking over Sony's assets and running the industry by us for us? I'm 100% positive none of this would have happened if they just politely handed over management of the system.

#273 - Chivafighter - 195w ago
Chivafighter's Avatar
yea but it puts them in direct blame for the attack, even when they issued the statement that they did not do it.So they say they didn't do it, but leave their name on the servers... i don't think so, they are not stupid.

#272 - DVision44 - 195w ago
DVision44's Avatar
Quote Originally Posted by Chivafighter View Post
Is Anonymous really going to attack the servers and leave their slogan on the Sony server? That is a stupid move on their part, If they did which i highly doubt.

They're called Anonymous for a reason

 

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