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Sony PlayStation Network Security Update, SOE Now Down


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178w ago - Today Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has made available another PlayStation Network security update to clarify some common PSN concerns, as follows:

On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we'd like to apologize to the many users who were inconvenienced and worried abut this situation.

We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list.

One other point to clarify is from this weekend's press conference. While the passwords that were stored were not "encrypted," they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in [Register or Login to view links] form. For a description of the difference between encryption and hashing, [Register or Login to view links].

To reiterate a few other security measures for your information: Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking.

When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.

We continue to work with law enforcement and forensic experts to identify the criminals behind the attack. Once again, we apologize for causing users concern over this matter.

Our objective is to increase security so our customers can safely and confidently play games and use our network and media services. We will continue to provide updates as we have them.

Sony has also suspended another of its online gaming systems, following the recent PlayStation Network hack. The company took the Sony Online Entertainment (SOE) service offline as part of its wider investigation into security breaches. Multiplayer games including DC Universe and Facebook-based Fortune League were unavailable as a result.

Sony admitted last week that the personal details of 77m PlayStation users may have been stolen by hackers. The suspension of SOE was announced in brief statement on its website, PlayStation.com.

To quote from the [Register or Login to view links]: We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday), it said.

Last week, Sony said that it did not believe SOE users had been affected by the PlayStation Network hack.

A community relations spokesperson wrote on one of Sony's support forums at the time: We have been conducting a thorough investigation and, to the best of our knowledge, no customer personal information got out to any unauthorized person or persons.

We are continuing that investigation and monitoring the situation carefully; should the situation change, we will - of course - promptly notify you.

Sony Online Entertainment designs and publishes online multiplayer games for the PC, PlayStation 3 and, in the case of Fortune League, Facebook.







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condorstrike's Avatar
#316 - condorstrike - 177w ago
sucks for Sony... and for the players.

BUT... enough said.

zhaoyun123's Avatar
#315 - zhaoyun123 - 177w ago
i'll just wait on what happens on the PS3. I know that sony is like... losing much money because of the happenings now... even they suck still... i'm more used playing on Playstation consoles... PS1, PS2, PSP and now this... there are some games that don't have in PC like tekken 6 or Dynasty Warriors 7 (which is my favorite, still completing Conquest mode), even though i don't have PSN (cause i jailed break my PS3, using REBUG 3.55 with kmeaw), I still enjoy the games, i just dont have also enough money to buy xbox ^^ hope they get through this...

Also... even though i don't do online (which i dont play since before this "hacking" incident cuasae i know i suck really ^^)... and i always don't download DLC in PSN mostly (cause i know, you have to pay everything on DLC, cause i believe all DLCs are needed to be payed)... I'm still enjjoying my PS3... caused its within me, i enjoyed it ^^

alchybear's Avatar
#314 - alchybear - 177w ago
Wtf may 31st? It's only the damn 9th i'm going 360..

thebomb5's Avatar
#313 - thebomb5 - 177w ago
The PS3/Sony is pathetic now, they have LOST SO MUCH MONEY. I'm so glad i switched to PC gaming a couple weeks back, built my first PC and it kills console games. Yeah after 6 years of being on the market, console games are officially bottle-necked what can be made with the outdated hardware, nothing new or creative.

I am waiting for the Witcher 2 and BF3 on the PC the two look to be PC game of the year material. In Technology time 6 years is absolutely ancient. I hope they make the PS4 strong enough sol it ca last with PC's for a good 8-10 years (12-24gb of XDR, and a 16-24 Core Cell clocked at 6-8ghz with a nightmare feature which harness the power of the other cores into just a few core to increase performance that only utilizes a few cores, and a GPU clocked at 4ghz with 10,000 process streams, 1-2TB blu-ray would seem nice as well! lol a man can dream cant he )

Mbb's Avatar
#312 - Mbb - 177w ago
I couldn't play anyway because i'm on 3.55 and had no money left to buy a second ps3 for online play.

if I can play 3.60 games on 3.55 in the future im happy, I could get portal 2 for the pc, but I can't get LA noire for that, and im really looking forward to that game.

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