Sponsored Links

Sponsored Links

Sony Details Update on PSN Service Outages, Possible Attacks


Sponsored Links
192w ago - Today SCEE Blog Manager James Gallagher alongside Senior Director Patrick Seybold via the [Register or Login to view links] have posted update details on the PSN service outages, stating outside attacks may be a possible cause.

To quote: I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don't have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we're working to get them back online quickly. We'll keep you updated with information as it becomes available. We once again thank you for your patience.

We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online.

Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.

We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.

An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th.

Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.

As you are no doubt aware, the current emergency outage is continuing this afternoon and all Sony Online Network services remain unavailable.

Our support teams are investigating the cause of the problem, including the possibility of targeted behaviour by an outside party. If the reported Network problems are indeed caused by such acts, we would like to once again thank our customers who have borne the brunt of the attack through interrupted service.

Our engineers are continuing to work to restore and maintain the services, and we appreciate our customers' continued support.

While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we're able to get the service completely back up and running.

Thank you very much for your patience while we work to resolve this matter. Please stay tuned to this space for more details, and we'll update you again as soon as we can.

For further information, please refer to updates on PlayStation.com our [Register or Login to view links] twitter feed.





Finally, for those wondering PSN error 80710A06 simply means "Issue with the system: The PlayStation 3 system encounted an issue" according to Sony's [Register or Login to view links].





Stay tuned for more PS3 Hacks and PS3 CFW news, follow us on Twitter, Facebook and be sure to drop by the PS3 Hacks and PS3 Custom Firmware Forums for the latest PlayStation 3 scene and PlayStation 4 scene updates and fresh homebrew releases!

Comments 341 Comments - Go to Forum Thread »

• Please Register at PS3News.com or Login to make comments on Site News articles.
 
#301 - shummyr - 190w ago
shummyr's Avatar
Like all the other stuff they are still struggling to justify doing, its really just a bunch of hooey that they have all this info anyways, and they are not securing it better...

#300 - barrybarryk - 190w ago
barrybarryk's Avatar
Anonymous have strongly denied being behind these attacks & the data theft. Anonymous were only behind the DDoS attacks which are unrelated to the data theft, again reread Sonys response.
7. Have you identified the individual(s) responsible for the breach?
No.


Sony have only said the DDoS attacks made it easier for the server intrusion to go undetected, the rest is all hype and has been taken out of context. I suggest rereading the original documents and press releases again and not the media's interpretation of the releases, nowhere do Sony actually blame anonymous for the theft

Also a shiny new breach for Sony, data stolen containing names and addresses of 25000 sweepstakes competition entrants from 2001: [Register or Login to view links]

I wonder how they're going to justify storing that info for 10 years

#299 - elser1 - 190w ago
elser1's Avatar
anonymous didn't deny being behind the attack, they did however deny stealing any information..

sony are blaming anonymous claiming there is a file left there by the hackers saying anonymous and inside we are legion..

#298 - Chivafighter - 190w ago
Chivafighter's Avatar
Thanks bro, so the damage has been done and now the road to recovery as we can see is bad. The freebies they give is still too little though..

#297 - barrybarryk - 190w ago
barrybarryk's Avatar
OK again, it wasn't anonymous, even Sony aren't accusing Anonymous, reread Sonys response. Sony are blaming anonymous for distracting them using the DDoS attacks and claim this distraction led to the hack going undetected for so long without saying anonymous were behind the theft.

Which is also nonsense, if anonymous hadn't declared all out war on Sony which caused Sony to review their security the hack would probably still be undetected.

The attackers don't want anything Sony can give them anymore, all they wanted were the details to sell and they have those.

 

Sponsored Links

Sponsored Links
Sponsored Links

Sponsored Links







Advertising - Affiliates - Contact Us - PS3 Downloads - PS3 Forums - Privacy Statement - Site Rules - Top - © 2015 PlayStation 3 News