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Sony Details Update on PSN Service Outages, Possible Attacks


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171w ago - Today SCEE Blog Manager James Gallagher alongside Senior Director Patrick Seybold via the [Register or Login to view links] have posted update details on the PSN service outages, stating outside attacks may be a possible cause.

To quote: I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don't have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we're working to get them back online quickly. We'll keep you updated with information as it becomes available. We once again thank you for your patience.

We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online.

Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.

We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.

An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th.

Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.

As you are no doubt aware, the current emergency outage is continuing this afternoon and all Sony Online Network services remain unavailable.

Our support teams are investigating the cause of the problem, including the possibility of targeted behaviour by an outside party. If the reported Network problems are indeed caused by such acts, we would like to once again thank our customers who have borne the brunt of the attack through interrupted service.

Our engineers are continuing to work to restore and maintain the services, and we appreciate our customers' continued support.

While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we're able to get the service completely back up and running.

Thank you very much for your patience while we work to resolve this matter. Please stay tuned to this space for more details, and we'll update you again as soon as we can.

For further information, please refer to updates on PlayStation.com our [Register or Login to view links] twitter feed.





Finally, for those wondering PSN error 80710A06 simply means "Issue with the system: The PlayStation 3 system encounted an issue" according to Sony's [Register or Login to view links].





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GrandpaHomer's Avatar
#321 - GrandpaHomer - 168w ago
Playstaion blog updated with following... erm... "update":

I know you all want to know exactly when the services will be restored. At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.

Source: [Register or Login to view links]

So - IMO - no PSN before weekend...

The PSN is a Lie...

elser1's Avatar
#320 - elser1 - 168w ago
Well yeah technically there is a single player, however it's just mutiplayer with bots (ala Unreal Tournament 3 style). Brink is mainly a online game, there would be absolutely no reason to buy it if you weren't planning on taking it online.
ahh ok.. thanks for the info.. i actually have this prordered and it comes out on my birthday... theres not much point getting it without psn to play on as id take it back in 6 days if it wasnt any good online..

cant wait for LA Noire... may 20th i believe and Mr Nukem 10th June... i'm considering selling all my sony things now anyway.. pc is the way to go.. DX11

leukotic's Avatar
#319 - leukotic - 168w ago
Brink online only? nahh..

haha sony.. feel the wrath!!

Well yeah technically there is a single player, however it's just mutiplayer with bots (ala Unreal Tournament 3 style). Brink is mainly a online game, there would be absolutely no reason to buy it if you weren't planning on taking it online.

adrianc1982's Avatar
#318 - adrianc1982 - 169w ago
may 31st is getting a little ridiculous and lets see what happens because come may 31st they can push the date a week or two more, dang...

elser1's Avatar
#317 - elser1 - 169w ago
Since they now claim it is the 31st I bet games like Brink, releasing on the 10th of this month, are going to sell horribly on the PS3 due to it being a online only game.
Brink online only? nahh..

haha sony.. feel the wrath!!

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