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Rockstar Games and Sony on L.A. Noire and PS3's Overheating

Category: PlayStation 3 & PSN News  By: PS3 News - (blog.us.playstation.com)
Tags: rockstar games sony joint statement l.a. noire ps3 ps3's overheating ps3 firmware 3.61

105w ago - Shortly following the PS3 Firmware 3.61 update, reports came in that users running L.A. Noire may be causing PS3 consoles to be overheating.

Today Senior Director of Corporate Communications & Social Media Patrick Seybold has addressed concerns on the issue below with an official statement on behalf of Sony and Rockstar Games, as follows:

We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat.

We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:

• Rockstar Support: www.rockstargames.com/support
• Rockstar Support on Twitter: twitter.com/RockstarSupport
• PlayStation 3 Support: http://us.playstation.com/support/



Stay tuned for more PS3 Hacks and PS3 CFW news, follow us on Twitter and be sure to drop by the PS3 Hacks and PS3 Custom Firmware Forums for the latest PlayStation 3 scene updates and homebrew releases!

Comments 33 Comments - Go to Forum Thread »

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inginear's Avatar
#23 - inginear - 105w ago
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Originally Posted by Neo Cyrus View Post
Quote More of this news again? Seriously? Isn't the answer obvious to everyone? Any modern game to pushes the console to a literal constant 100% GPU/CPU usage and that obviously equals maximum heat. PS3s come with the cheapest excuse for thermal paste possible which dries out rapidly and the heatsink isn't even connected properly in many cases.

My 40GB generation PS3's heatsink was barely connected. I suspected something was funky when it froze the first time I ran a game with a graphically intensive scene (Heavenly Sword) and froze. I opened it up to discover what an unacceptably ridiculous job was done and how shoddy the parts were.

The only thing that I could do to make the heatsink really make proper contact to was bend metal strips (whatever they're called) that holds the heatsink so when they're screwed in they apply more force. Despite what Microsoft and Sony would have you believe consoles have been completely and hopelessly maxed out for a long, long time now so move on people, nothing to see here.

1- I always run video cards at 100% usage constantly for hours on end, don't mistake cheaply made hardware using inferior parts for what an electronic device should be able to do. There's a reason why video card manufacturers do offer lifetime warranty: They're not Sony or Microsoft.

If you're going to ask how do I know when it's at 100%, any program can monitor the GPU usage, I use MSI Afterburner. Back in the mesozoic era when I had a dual core processor that was also at a constant 100% on both cores.

2- If you want to know the quality of the PS3 parts, open it up and look for yourself, you won't be happy.

3- Companies tend to set the fan speed to as high as they can without being loud, if Sony could have increased the fan speed without it becoming noticeably more audible they might have done so. It's not like the PS3 is silent as it is.


1. your video cards are not running at 100% on a continuous duty cycle. if they were, that would mean that you are playing graphically intensive games 24 hours a day, 7 days a week, 52 weeks a year. by stopping the game or turning off the computer you are making the duty cycle much less than 100%. my original comment was based on the fact that almost no game for the ps3 makes it run at 100% during the entire play session of the game. the ps3 may be "maxed out" during the game play, however unless the programmers are very bad the cell b.e. would not be taxed throughout the entire game or cause any problems.

2. my second point was about the sources regarding the development and testing of the ps3 long before it was released to the public. just because sony sourced inferior parts does not mean that the design and testing were inadequate. unless someone is inside sony, we will never know the hardware used for their testing and development of the ps3. we do know the finalized parts, as that is what was released. the ps3, like many devices, went through numerous revisions before a final parts list was approved.

hardware is only 50% of the issue when it comes to video game systems. how the programmers structure and order their code is the other 50%. it is possible to make very fast computers slow to a crawl with simple arithmetic by de-allocating pointers without releasing the memory back to the system among other errors. and you can make most any computer system crash by trying to read or write to memory that is outside of the current array or vector. therefore when it comes to video games not running or playing the way they should, my first suspicion is bad/lazy/inadequate programming. as without any programming, every computer would be a paperweight.

DemonoidMaster's Avatar
#22 - DemonoidMaster - 105w ago
Reply
I knew something was up, after the 3.61 patch my PS3 has been pretty much been (rarely, randomly) freezing when i play Dragon Age II (by freezing i mean that sometimes the ps3 stops reading the game and when you go to change areas and stuff the game just sits in the loading screen [note: loading screen animation still works] and then i have to press the power button for the ps3 to just autoreboot due to it having crashed...)

B4rtj4h's Avatar
#21 - B4rtj4h - 105w ago
Reply
sucks big time when your PS3 is not JB't

tigereye's Avatar
#20 - tigereye - 105w ago
Reply
Originally Posted by B4rtj4h View Post
Quote Strange that there is NO original update available jet

there is a update for this game for EU region not for US but who cares if we can use EU update on US just change in PARAM us region to eu and install eu patch game work fine...

gilksy's Avatar
#19 - gilksy - 105w ago
Reply
Originally Posted by elser1 View Post
Quote if you are indeed the gilksy with the videos on fixing ylod, and not some imitation LOL, i would just like to say thanks mate.

lol yes its me m8!! they broke the mold when they made me!!!

and then they gave the mold maker a kicking just to be sure lol

as for the ylod guide no worries m8 its out there free to help people... i just wish sony would accept its a real problem.

gilksy

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