92w ago - Yesterday we
reported on Sony's updated Terms of Service which included a clause to waive participating in new class action lawsuits against the corporation, and today
VideoGameWriters.com notes how to opt-out of the new PSN TOS class action waiver while still being able to access PlayStation Network.
To quote: "However, as user
ThinkWeak on
Slashdot pointed out, there is a remedy written into the ToS for consumers who do not want to roll over for Sony.
On page 17 of the full
Terms of Service, (section 15 paragraph 3), there is the following helpful information, capitalized to indicate that they are yelling at you for some reason:
RIGHT TO OPT OUT OF BINDING ARBITRATION AND CLASS ACTION WAIVER WITHIN 30 DAYS. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN THIS SECTION 15, YOU MUST NOTIFY SNEI IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU ACCEPT THIS AGREEMENT.
YOUR WRITTEN NOTIFICATION MUST BE MAILED TO:
6080 CENTER DRIVE
10TH FLOOR
LOS ANGELES, CA 90045
ATTN: LEGAL DEPARTMENT/ARBITRATION
AND MUST INCLUDE: (1) YOUR NAME, (2) YOUR ADDRESS, (3) YOUR PSN ACCOUNT NUMBER, IF YOU HAVE ONE, AND (4) A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ENTITY THROUGH ARBITRATION.
So there you have it. A simple old-school snail-mail will allow you to both enjoy the PSN service and maintain your given rights as a US or [INSERT YOUR STATE HERE] citizen. Don’t you love living in the 21st century?"
To quote via http://www.courthousenews.com/2012/10/19/51486.htm:
A federal judge dealt a blow to PlayStation users who say that a Sony security breach exposed more than 69 million personal and credit card accounts to theft.
The PlayStation Network, in conjunction with Qriocity, and Sony Online Entertainment, allows users with PlayStation 3 and PlayStation Portable consoles to play games over the Internet. For an additional fee, premium users can play against various third parties. Signup requires users to provide "personally identifying information to Sony, including their names, mailing addresses, email addresses, birth dates, credit and debit card information (card numbers, expiration dates and security codes) and login credentials," according to the court's summary.
A class says that hackers infiltrated the online system on April 16 or 17, 2011, because Sony negligently failed to provide adequate firewalls and safeguards.
The thieves allegedly made off with the personal info of millions of users. Three days later, Sony took the system offline, issuing a statement only that "[w]e're aware certain functions of PlayStation Network are down. We will report back here as soon as we can with more information," according to the complaint. PlayStateion Network and Qriocity remained offline for nearly a month and Sony Online Entertainment was down for two weeks, preventing users from accessing the services they had pre-purchased, the class says.
On April 26, while still investigating the data breach, Sony finally admitted the theft, stating that the system failure "may have had a financial impact on our loyal customers. We are currently reviewing options and will update you when the service is restored."
In May, Sony announced it would compensate users by providing "free identity theft protection services, certain free downloads and online services, and 'will consider' helping customers who have been issued new credit cards."
The January 2012 federal class action in San Diego contends that Sony knew or should have known that its system was vulnerable to such an attack. In 2011 "a PS3 user successfully 'jailbroke' his PS3 console and posted instructions for doing it," according to the court's summary of the complaint.
Despite the breach, Sony allegedly did nothing to beef up its safeguards. Sony immediately moved to dismiss, finding some relief from U.S. District Judge Anthony Battaglia last week.
The 36-page order dismisses several claims such as negligence, unjust enrichment, bailment and violations of California consumer protection statutes. Sony did not violate consumer-protection laws "because none of the named plaintiffs subscribed to premium PSN services, and thus received the PSN services free of cost," Battaglia wrote.
Though the class says Sony misrepresented the quality of its protections, the judge found that all users signed a Sony Privacy Policy that included "clear admonitory language that Sony's security was not 'perfect,'" therefore "no reasonable consumer could have been deceived."
Battaglia gave the class leave to amend its claims for injunctive relief and violation of consumer protection law. The claim for restitution was dismissed with prejudice because Battaglia found that the plaintiffs had already purchased their consoles when they signed the privacy policy and therefore "reliance on such statements in purchasing their consoles is impossible."
Battaglia also chucked the bailment charge with prejudice because "plaintiffs freely admit, plaintiffs' personal information was stolen as a result of a criminal intrusion of Sony's Network. Plaintiffs do not allege that Sony was in any way involved with the Data Breach." The unjust enrichment also failed with prejudice.
Finally, below are some excerpts from the PDF document (linked above) as follows:
ONY GAMING NETWORKS AND CUSTOMER DATA SECURITY BREACH LITIGATION
BACKGROUND
I. Factual Background
This action arises out of a criminal intrusion into the computer network system used to provide PlayStation Network (“PSN”
Sony develops and markets the PlayStation Portable (“PSP”
These additional fees are paid to the source of the service rather than to Sony. Many who subscribe to these Third Party Services can only access them through their PSN account. As of January 25, 2011, PSN had over 69 million users worldwide,[Id], and SOE had over 24.6 million users worldwide. When establishing accounts with PSN, Qriocity, and SOE, Plaintiffs and other Class members were required to provide personally identifying information to Sony, including their names, mailing addresses, email addresses, birth dates, credit and debit card information (card numbers, expiration dates and security codes) and login credentials (“Personal Information”
Plaintiffs allege that on April 16 or 17, 2011, hackers accessed Sony’s Network, stealing the Personal Information of millions of Sony customers, including Plaintiffs and the other Class members (the “Data Breach”
During this prolonged downtime, Plaintiffs and the other Class members were unable to access PSN, Qriocity, and SOE, unable to play multi-player online games with others, and unable to use online services available through the PSN, Qriocity or SOE. Plaintiffs and the other Class members were also unable to access and use prepaid Third Party Services.
CONCLUSION
For the reasons set forth above, the Court GRANTS in part and DENIES in part Defendants’ motion to dismiss. Plaintiffs have until November 9, 2012 to file an amended Consolidated Complaint. Specifically, the Court makes the following findings with respect to Defendants’ instant motion:
1. GRANTS Defendants’ supplemental request for judicial notice as to all documents, but not as to the contents of the Privacy Protection Guidelines;
2. GRANTS Defendants’ motion to dismiss for lack of Article III standing as to Defendants SOE and SCA with leave to amend;
3. DENIES Defendants’ motion to dismiss for lack of Article III standing as to the remaining Sony Defendants;
4. GRANTS Defendants’ motion to dismiss as to the Sixth Cause of Action for negligence with leave to amend;
5. GRANTS Defendants’ motion to dismiss as to the First, Second, and Third Causes of Action under the UCL, FAL, and CLRA with prejudice as to non-resident Plaintiffs and Plaintiffs claims for restitution, and with leave to amend with respect to the remaining claims;
6. GRANTS Defendants’ motion to dismiss as to the Fourth Cause of Action under the Breach Act with prejudice as to non-resident Plaintiffs, and with leave to amend as to resident Plaintiffs and all remaining claims;
7. GRANTS Defendants’ motion to dismiss as to the Fifth Cause of Action alleging unjust enrichment with prejudice;
8. GRANTS Defendants’ motion to dismiss as to the Seventh Cause of Action alleging bailment with prejudice.
IT IS SO ORDERED.
DATED: October 11, 2012