I've been dealing with Sony & EA on this for 11 days now with no resolve. Bought Madden 2011, downloaded Madden Ultimate & received bonus coins for accomplishments in 2010. Purchased another $120.00 in coins & the game started screwing up on Aug.14th @ 17:21. Win a game & have a black screen at the end.
Sony has restored default settings, deleted game data, restored & repaired file system and restored the ps3. Still the same thing & there are 1000's of us, I'm using 80g fat & just over a year old. Being told ps3's with model #CECHL01 are the most affected. EA say's sony's problem & Sony say's EA. Either way, I've run my total to over $200 cdn for a game that doesn't work. Can anyone help me & the other Madden gamers who are stuck in limbo with no help or direction to go.
The black screen only happens in head to head games & at the end of the game when I'm about to see how many coins I'll receive. I can play against the computer no problem & have completed Madden Moments as well. I tried playing Tiger Woods online & get a bad connection error.
I've checked with my internet provider & they walked me through my wireless router & showed me that all of the ports are open. I know of at least 10 other people personally that have the exact problem as me. EA keeps closing my file saying that I need a a new PS3, very frustrating when you spend $300 on a ps3 & it lasts just over a year, sorry but every other game of mine works.
You hit it on the head, I've been saying that since August 14th & the only one that agreed with me was Victor, David & Betty at Sony Playstation support. They were great and I wish that EA sports had the same kind of customer support. EA told me that my ps3 was toast & as it turned out, they finally acknowledged their problem & have me on a to notify list for when the patch is ready.
Still upsets me that it's been 20 days that I haven't been able to play head to head without black screen & I've invested so much time & money into the game including the purchase of coins that are useless.