Wow, Sony rips them a new arse... I like it!
I have to agree with most of what Sony had to say. One of the main reasons I buy Sony products is because they are reliable. Trying to draw a comparison between the PS3 and 360 (or at least insinuating one) really makes me wonder if some MS dollars were behind it...
Out of all my friends with PS3s (and I have quite a few) I've only known one to get the YLOD. Rather than send it in to Sony, he tried to repair it himself.
His problem turned out to be that it was packed full of cat hair. Apparently kitty liked to get in on the overnight Folding@Home action...
Unfortunately for him, he ended up destroying it (the PS3, not the cat) when he used a little too much force while putting it back together.