But today Sony provided me wrong. Sadly. A support worker by the name of "John" and his robotic manager named "Jason". After many, many long and dedicated years of buying their products, Sony decided to completely kill my PlayStation 3 from ever being allowed to join the PSN.
After I tried to appeal to get the decision reversed, "Jason" told me in a cold, robotic voice "we cannot change it". As a product owner, what am I supposed to do now? I can't sell it - because I don't want anybody to buy it, only to discover that they won't be able to go on-line with it. So what do I do with it, Sony? Years of Games - now all useless. Thousands of pounds of investment. Also - my children - looking forward to getting the latest games for their PS3 this Christmas - their dreams now almost completely and utterly destroyed.
I cannot be the only person who has suffered mindless, uncaring processing by Sony. So tell me Sony. Tell me here - so everybody will know what to do with their consoles: What should I do with it?
Also - Have a wild guess at what I would recommend everybody who reads this to do!