Shortly following the PS3 Firmware 3.61 update, reports came in that users running L.A. Noire may be causing PS3 consoles to be http://support.rockstargames.com/entries/20127883-ps3s-shutting-themselves-off-while-playing-l-a-noire.
Today Senior Director of Corporate Communications & Social Media Patrick Seybold has addressed concerns on the issue below with an official statement on behalf of Sony and Rockstar Games, as follows:
We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat.
We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:
- Rockstar Support: http://www.rockstargames.com/support
- Rockstar Support on Twitter: http://twitter.com/RockstarSupport
- PlayStation 3 Support: http://us.playstation.com/support/
More PlayStation 3 News...