Originally Posted by WOWchamp
Well, I pre-ordered a 360 quite a ways back.
I got a call saying that they were getting xx amount and that I would be getting mine during the 2nd shipment. The problem is they didn't call me until a few days before Christmas and I was out of town. They said they would hold it
After coming back home after Christmas, I was pissed. So I called them and told them that I wanted my $55 deposit back (console+Condemned). They said just come down and we will give you the money.
I finally make it down to the the Gamestop in my old neighborhood and tell them the situation. They know exactly who I am and start looking for the pre-order receipt. Then one of the employees says "...sorry, I can't find your pre-order slip...". I handed them the original one that I got and 30 minutes later he tells me he gave my refund to someone else
He apologizes and I'm just sitting there staring. There was one XB360 pre-order slip left in the stack and it wasn't mine. So he asks me if I picked it up. I was like" ...I spoke to you guys like 10 times in the past few months, I never picked up the console because you guys never actually had any....".
So then he tells me he needs to call corporate and get it straightened out. I leave and he calls me on my cell phone and tells me that everything is fine.
Then I just start talking about the PS3 and ask them if it would be alright if I moved the deposit to a PS3. They said they don't have a list, but as soon as they start one, I will be number 1 in line. So now whenever I call everyone at the Gamestop knows who I am and all remind me that I am number one in line to get a PS3 there.
I'll make sure they keep their word, even if I have to call every week
I just spoke to another Gamestop recently and they are saying they are expecting about 10-15 consoles, but I think they are only going to get about 5. They also mentioned that they previously had a call back list but they got rid of it. So now they are expecting to start a pre-order list in October.
That's basically it