For what its worth I filed my complaint about this firmware update to the FTC and BBB. Least I can do, wish more people would do the same. If only to cause them a headache for what they've done to us.
This may have been posted before, but if you would like to make a complaint here is Sony's contact information which is needed by both the BBB and FTC.
Sony Computer Entertainment America, Inc.
919 E Hillsdale Blvd 2nd Floor
Foster City, CA 94404-4247
And if you want to copy and paste what I wrote you're welcome to. It's probably not the best argument so I you feel articulate take a shot at making it sound better in the 2000 character window they give ya
Case Description :
"Sony PS3 : Firmware Update 3.21 : Removes Advertised Feature
Sony has removed the Other OS linux feature, which I used and took advantage of. This feature was a primary one that swayed my decision to purchase this gaming console over their competition. Instead of patching a "security vulnerability" (debatable), they removed the feature. I want this forcibly removed feature back and for Sony to be investigated. This update was not optional, if I declined to get the update I cannot play future game tiles as they will forcibly require this update to play. "
I want the Other OS linux system back. I want them to patch their so called security concerns. Or I want a partial refund or PSN credit. I just want linux back. It was an advertised feature I used. It was one that also made me choose the PS3 of over the 360. I feel like I have been robbed. "I want the Other OS linux system back. I want them to patch their so called security concerns. Or I want a partial refund or PSN credit. I just want linux back. It was an advertised feature I used. It was one that also made me choose the PS3 of over the 360. I feel like I have been robbed. "
BBB File Complaint : https://odr.bbb.org/odrweb/public/getstarted.aspx
FTC File Complaint : https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en