Sitel won Best Private Sector Call Centre and Utilities & High-Tech Outsourcing Project of the Year. The first award was given out at the Marketing Direct Connect awards while the second was from the National Outsourcing Association.
"These awards are testament to our exhaustive customer contact solutions portfolio, deep industry expertise, customer service leadership and global best practice," commented Dale Saville, president of Sitel.
"Benchmarking success against other industry leaders by winning awards is important to us. When they are decided by our peers, they are even more valuable," he added.