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Microsoft Extends Warranty for 'E74' XBox 360 Console Failures


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297w ago - Microsoft has investigated the 'E74' issue on the XBox 360 and has recently concluded that they will cover repairs related to the error.

This will be included in the three year warranty program that was put into place in 2007 for general hardware failures.

To quote: While the majority of XBox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays "E74" on their screen.

After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console.

As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007.



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#3 - SuicideSpartan - 292w ago
SuicideSpartan's Avatar
wow, wish i knew this was coming before i bought a new one.

#2 - shummyr - 297w ago
shummyr's Avatar
Quote Originally Posted by JeffJ View Post
bout time. this error is definitely a hardware failure. they just changed they way its displayed by the xbox to try and dodge some warranty work. its one of 2 things 100% of the time. the ANA chip has a cold joint or the GPU does. X-Clamp fix usually fixes this right up. Or re flowing the ANA chip. so tell me Microsoft how was this not a general hardware error before hand lol

I hear that and quit being SO cheap and use better solder so people dont have problems make them as reliable as the Xbox and they will sell extremely well.

#1 - JeffJ - 297w ago
JeffJ's Avatar
bout time. this error is definitely a hardware failure. they just changed they way its displayed by the xbox to try and dodge some warranty work. its one of 2 things 100% of the time. the ANA chip has a cold joint or the GPU does. X-Clamp fix usually fixes this right up. Or re flowing the ANA chip. so tell me Microsoft how was this not a general hardware error before hand lol

 

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